What to include in an appeal letter

Reference the original decision clearly

Start by identifying the decision you are appealing — the date, reference number, and the specific outcome. This tells the reviewer exactly what they are looking at and prevents any confusion about which decision is under review. Be precise and factual from the first line.

State the grounds for your appeal

Your appeal must explain why the decision was wrong or should be reconsidered. The strongest grounds are factual errors in the original decision, new evidence that was not available at the time, failure to follow proper procedure, or evidence that the decision-maker misapplied the relevant policy or rules. Stick to grounds that are specific and supported — vague disagreement with the outcome is not a ground for appeal.

List your supporting evidence

Every claim you make in the appeal should be backed by a document. Medical records, letters from professionals, financial statements, policy documents, photographs — whatever is relevant. List each piece of evidence in the body of the letter and attach it clearly labelled. Do not submit documents without referencing them in the letter, and do not make claims without a corresponding document.

State clearly what you are asking for

End the letter with a specific request. Do not leave it open-ended. Ask for the decision to be overturned, for the claim to be approved, or for a reconsideration based on the evidence provided. A letter without a clear ask is easy to dismiss. Make it simple for the reviewer to understand exactly what outcome you need.

This article is general information, not legal, medical, immigration or financial advice.